Hospitality Connect

On the day-3 of Clean India Pulire, there was a high level knowledge sharing session “Hospitality Connect”. Opening the session, Niranjan Khatri, Hospitality Veteran & Ex-GM-ITC Hotels elaborated on “How to use resources conservatively”, followed by presentations from Indian Professional Housekeepers’ Associations and Hospitality Purchase Managers’ Forum.

[doptg id="8"]

 

Hospitality Connect

Clean India Technology Week 2016 concludes On a high note

Highlights

• Record-breaking footfall
  -Over 8,250 visitors from 27 countries
  -Five expos under one roof


• More than 160 new launches


• Over 46 first time exhibitors


• “Best Show till date”

Inaugurating the Expos on January 21, Chief Guest Subhash Desai, Minister of Industries, Government of Maharashtra, stated “With over one crore people being associated, cleaning is an Industry. I can see a lot of new cleaning innovations and technologies showcased here which will bring in a transformation in the way we clean our workplace and environment. They will also be instrumental in achieving the Clean India Mission.

“Mumbai is the economic capital of India and we have to make every effort at keeping our city clean and green. Our Hon’ble Prime Minister’s vision of Swachh Bharat is not only the responsibility of a few but of each and every one of us. Today, at Clean India Technology Week, we are witnessing innovations and new technologies that will help us in making rapid strides towards achieving a cleaner India.”

Addressing the press, Jayaram Nair, Chairman-Virtual Info Systems Pvt. Ltd, organiser of Clean India Technology Week, said, “Showcasing the latest developments in Cleaning, Clean India Technology Week is nothing less than a celebration for the Industry.

“To bring sustainable change, it is essential to make cleaning commercially viable. We have been organising Clean India Shows for over a decade now, and Clean India Technology Week takes it to a new height, connecting all the dots to ensure the viability and due recognition of Cleaning as an Industry.”

Speaking to Clean India Journal, Toni D’Andrea, MD-Afidamp Servizi said, “India is moving fast. Today, I am surprised to see the quick uprise of cleaning & hygiene industry in the last two years. Indian market brings great opportunity for all and a great destination to invest in.”

MARKING THE strength of India’s Cleaning & Hygiene Industry, Asia’s largest cleaning event, Clean India Technology Week 2016 drew 8,250 business visitors from varied sectors and government departments: healthcare, hospitality, pharmaceutical, facility management, food processing, manufacturing industries, corporate houses, industrial townships, Municipal Corporations, railways, car care centres, laundries, traders & distributors….

Amid high enthusiasm and overwhelming response from both exhibitors as well as visitors the five expos concluded on a high note, taking another step towards the fulfilment of Clean India. The enthusiasm could best be described through the eyes of an 82 years old physically challenged visitor N. Boriah, Proprieter of a textile mill who travelled from Bangalore to Mumbai visited each and every stall marking the developments occurred in the last 60 years and appreciating the latest eco-friendly technologies showcased at the Expos. “We have been using machines that clean at some environmental cost such as carbon emission. However, I am amazed to see the new innovations that are 100% eco-friendly. This will help transform the cleaning in true sense,” said Boriah.

The 3-day event filled with sellersbuyers meets, knowledge sharing sessions, entertainment, recognition and networking saw the convergence of Municipal Commissioners, Mayors, CXOs, housekeeping heads, purchase managers, GMs and operational heads across the segments, majorly hospitality, pharmaceutical, healthcare, Railways and food processing.

The Expos marked the launch of many game changing technologies & innovations that might redefine the cleaning, hygiene and sanitation market of India. While the B-Dreams’ patented world’s cheapest P-blocks address the sanitary issues of the country at large, Clean India Award winner Gala’s broom has the potential to redefine the ‘brooming’. Tanishka Products’ Microencapsulation technology and Arrow coated’ film technology takes the fragrance and dosing system to a whole new level. The list is long.

The expos bridged not only the gap between demand & supply, but also was a journey towards the fulfilment of vision of Clean India to an inflexion point which connects the line to Clean India 2019. “The Clean India Technology Week was a programme not limited to just B2B convergence, but was a programme to transform India into a clean & healthy country that empowers society and economy, said Surjeet Singh Chauhan, Chairman- Bhopal Municipal Corporation.

“Yes, the Expos superseded our expectations! We had certain expectations but what we are taking back is three to four times more,” said many exhibitors while packing their bags off from their stalls on the day-3 of Clean India Expos, the last day of Clean India Technology Week. Ruediger Schroeder, Managing Director- Karcher Cleaning Systems Private Ltd said, “The 13th Clean India Pulire 2016 was a well-attended show. We as Karcher India got a good number of new leads and our team met a lot of well-known clients from the cleaning industry.”

Cleaning at the Forefront

“Excellent and Very Responsive”
-Vivek Mata, MD Charnock Equipments Pvt Ltd

“An excellent networking platform; being here means being relevant in the industry. It is a great platform to showcase our new products, generate leads and remain updated about the industry.”
- Tony Chazhoor, MD IP Cleaning India Pvt Ltd

“The exhibition is very useful for both public and private sectors. We saw various innovative technologies with live demonstration that can be used and scaled up for municipal purposes. We would like to connect with some of the providers of cleaning solutions and explore the opportunities for us as well. The will help us in realizing the Swachh Bharat mission.”
– Dr. Prashant Narnaware (I.A.S.) Collector & District Magistrate, Osmanabad

“I congratulate the organizers of Clean India Expo for their untiring efforts to bring these issues to the forefront and provide a platform for the Indian cleaning industry.“
– AN Hariharan Administration Head, Cipla Ltd

 

Concurrently happening with Expo were the seminars and discussions on “Current Challenges with Today’s Housekeeping” and “Creating Synergies between procurement heads & housekeeping” along with papers by IPHA.

13th Clean India Pulire 2016 just got bigger and better. Amalgamating the commercial & Industrial solutions with lean practices especially viable for Swachh Bharat Mission, the Show beheld eclectic mix national and International visitors from all across the sections including the government bodies. With over 120 new launches, the platform witnessed the transformational changes the industry has gone through in the last one year. Many new companies found it a perfect platform to enhance their business area network.

Among the leading equipment manufacturers who participated in the Show are Nilfisk India Pvt Ltd; Dulevo India; Karcher Cleaning Systems Pvt Ltd; Charnock Cleaning Equipments Pvt Ltd; Nutech Group; Roots Multiclean; IP Cleaning India Pvt Ltd; Godrej & Boyce Manufacturing Co Ltd (Tennant) and so on. Think about the cleaning chemicals and one could find almost all the globally leading cleaning chemical manufacturers, such as Buzil Rossari Pvt Ltd; Revachem; RR Chemicals; Schevaran Laboratories Pvt. Ltd; Arrow Coated; Altret Chemicals; Surfactants & Allied Chemicals etc.

Interestingly, some of the exhibitors had come up with their annual theme which attracted visitors towards their stall in particular. Sudha Chakrapani, CEO-Washroom Hygiene Concepts said, “This is an excellent platform for showcasing cleaning & hygiene products. This year, our theme has been Femnine hygiene solutions especially at workplaces such as specialized feminine hygiene care – sanitary pad vending machine wall-mounted at comfortable height. We also have surface cleaners to sanitize toilet seats.”

International getting National

The Show provided many of the foreign companies the most appropriate platform to launch themselves in Indian market and helped find appropriate distributors and dealers. Daniele Bonini, Marketing Manager, ISAL said, “With CTW India, we are foraying into the Indian cleaning market. We have also launched ISAL 6000, made for heavy duty sweeping. I must say, we are very happy with the kind of responses we have got at Clean India Pulire.”

Another exhibitor Paul Shi, Executive Director, TVX Cleaning Equipment Co Ltd said, “It is a nice opportunity. We are participating for the first time and launching our entire range of scrubbers & sweepers, vacuum cleaners and single disc machines in India. This is an amazing Show. Understandingly so, because people visiting the stall are professionals. They know about the machines. We hope we can walk together with the local dealers, customers to provide professional products in the market, to contribute to the Indian cleaning industry.”

“Worldwide, the market is very big. Lots of products are imported by the European and Chinese consumers. India is a rapidly developing market. The customers here need good quality and original product.”

The International opportunity was encashed by local distributors and suppliers too. “Clean India Pulire offered a great avenue to learn about the upcoming developments and for meeting relevant people. The show gave a good exposure to cleaning chemical suppliers like us to expand our area of operations,” said Sarika Khanvilkar, Admin Manager, Omkar Traders while visiting the Show.

“Pleased to be here… like always,”
– George Oomen MD-Excel International Group

“Extremely happy with the responses we have got,”
– Alessandro Anfossi CEO-QTS Italy

 

SS Kala, Licensing Officer, MCGM said, “I have been visiting Clean India Expo for the last two years, and have seen the show growing in stature, participation and even in the quality of visitors. It provides a seamless platform for all the major stakeholders of the cleaning industry – solution providers and end-users. Even the Conferences/ seminars have become an important and successful forum for exchange of information on the core issues.”

Bringing buyers, distributors and manufacturers under one roof physically, the Show brings transparency to the supply chain. Bipin Kumar Dixit, Proprietor, B K Builders & Suppliers, Bundelkhand said, “I am a supplier of cleaning tools and solution. We do face a problem of higher pricing from local suppliers. I am here to seek the possibility of direct linkage from the manufacturers itself to avoid such hassles in future. I have seen many advance equipment and tools at stalls, which we may procure and introduce to our clients.”

Philippe Julin, President-Eurosteam, France: It is for the second time that we are participating in the Show and will continue to participate in the upcoming shows too.

This time, we have introduced new steam machine for the Indian market, especially for hospitals. We have had meetings with some good distributors and clients, and would like to conclude the agreement at the earliest.

Giuseppe Viel, Director-Amer Group, Italy: “Under the Group, we have five companies that are into cleaning, giving a complete range of solutions. This exhibition for us was very interesting. We had a chance to meet all the major potential buyers or customers from India which otherwise is not possible”.

Francesca Fratus, Export Manager, Nettuno Ltd: Last time we participated in the exhibition was six years back. It was where we met our current partner. We find the Indian market more mature than before. This time, we are introducing a range of products to Indian market.

Dr Paolo Scapinello, Export Manager, Filmop: We had visitors from all over India and also outside India. We are here in India for past twelve years and it was an exciting experience as usual because you get in touch with the buyers physically. You come to know what they need and feel about a product. The quality of the visitors passing by our stall was very-very high. This impressed us quite a lot. We have introduced some new products during this show, especially for healthcare cleaning, those specific trolleys which are complete locked completely closed and that also is important for the healthcare, systems.

We look forward to the next show.

New Launches

ROOTS MULTICLEAN- RHINO RD 160

“The diesel operated Rhino RD 160 is specially designed to sweep heavy concentration of industrial debris, stone, glass, metal chips, pellets, sand particles found in extreme industrial and manufacturing environments, both indoors and outdoors. The filtering system includes two high-efficiency filters that trap particles capturing all airborne dust. It has powerful filter shaker system to keep the filters clean increasing the sweeping efficiency,” said Varun Karthikeyan, MD-Roots Multiclean Ltd. The machine can sweep 17,300m2/hr.

CANNON HYGIENE-NEW LAUNCHES

The Company launched a series of new products at the Clean India Pulire 2016. Prashant Sule, MD-Cannon Hygiene spoke about the new launches.

CannonTouch Door Handle Sanitiser is the latest innovation in serviced washroom hygiene from the company. Easily installed above horizontal or vertical door handles, CannonTouch dispenses an ultra-fine mist, which kills 99.99% of everyday bacteria and contact viruses in less than 30 seconds in preparation for the next user.

The door handle sanitizer is designed to break the transmission path of bacteria from surface to hand. It can be used as part of a complete hygiene system and has been scientifically developed to equip companies in all sectors with just one, highly visible, way of improving hand hygiene.

CannonScent W500 is a Scent Diffusion System that uses sub-micron Diffusion Technology (SMD) and can be programmed with varied hours of operation and diffusion cycle. The system is specifically designed for indoor scenting of areas such as retail stores, smaller hotel and residence lobbies, waiting rooms, showrooms, car galleries, office and houses.

CannonScent W1000 is bulk refill fragrance for large spaces, indoor scenting of areas such as retail stores, smaller hotel and residence lobbies, waiting rooms, showrooms, car galleries, office and houses. It provides a longer service period with less waste and reusable refills. With no VOCS or propellants, the perfume scents have Ingredients produced in France. It covers an area of Up to 1,300m.

DULEVO INDIA-ROAD SWEEPER

Dulevo India launched new road sweeper Dulevo 3000 Revolution. Sumeet Khurana, MD-Dulevo India said, “Dulevo 3000 Revolution is a perfect working tool for all seasons – everywhere and at any time – regardless of high or low temperatures, sun, rain or snow. It has used the latest technology and top-quality components ensure the high quality demands of the market. With a proofed fine dust reduction of 100% (compared to standard suction sweeping equipment) and a water saving of up to 60%, Dulevo 3000 Revolution fulfils all the environmental future demands.”

SUMEET VERMA, MD, BUZIL ROSSARI PVT LTD

We have made couple of new launches in coating segment at Clean India Pulire. With 150 utility & specialty products spanning across sections, our cleaning chemicals are fairly concentrated and eco-friendly.

SUPER CLEAN – SCRUBBER DRIER AND VACUUM CLEANERS

Ellen Li, Export Department Manager, Super Clean: We have a manufacturing unit in China. We supply cleaning equipments in India. The exhibition has brought lot of visitors and organisers have done a good job. We have introduced cleaner scrubber, vacuum cleaner in this year’s show. They are very light and efficient too.

VIPAN SALES CORPORATION – HIGH PRESSURE WASHER & STEAMER

Sachin Wahi, Director, Vipan Sales Corporation: We are here for the first time. It is a good experience. We have launched some new products. Our 2G is a high pressure washer with a steamer built in. This excludes the use of two different machines. It is also very competitively priced. This exhibition has given us opportunity for more advertisement.

MRINMOYEE – KEYHOLE MOP

Debtosh Chatterjee, Director, Mrinmoyee: The Keyhole mop which we have launched today can clean 15,000sqft in one hour. The process is like walking on the floor. The part of the duster can be shifted and turned upside down too. It can be removed without touching. To clean a 15,000sqft space, the machine uses only two litres of water in place of 200 litres. The exhibition has given opportunity for existing and would-be distributors to get a feel of the products and connect with them.

MAGNA CLEANING – BARREL CLEANING MACHINE

Abdul Malik, MD, Magna Cleaning Systems Pvt Ltd: We have launched a barrel cleaning machine. It is a high pressure machine that cleans efficiently, sucks the dirty water and throws it out. It is the first of its kind in India. We also provide cleaning solutions for paint, chemical industries. We have a specially designed machine for tank cleaning. The exhibition is attracting good footfall.

NILFISK-MINI AUTO SCRUBBER

“We have launched a mini auto scrubber SC100. It is an eco-friendly system suitable for all kinds of operations. It can reduce the consumption of chemicals and used in industrial institutions such as hotels, pharma, railways, etc. VL500 is a commercial wet and dry vacuum cleaner that comes with three filters and 35 litre tank capacity. The exhibition is a very good opportunity to display and demonstrate the technology involved in the products,” said Ashish Sheikh Nilfisk India Pvt Ltd.

PCI-THERMACELL AND TERMISEAL-G

PCI’s Thermacell® Mosquito Repellent lanterns and appliances are powered by a single butane cartridge. Butane provides the cordless, portable heat that activates the patented devices. “The heat generated by the butane cartridge is directed to a metal grill that is part of the design of the Lantern or Appliance. A small mat, saturated with repellent, sits on top of the metal grill. Heat vaporizes the repellent, allowing it to rise into the air. The repellent is allethrin, a copy of a repellent that naturally occurs in chrysanthemum flowers. It repels mosquitoes, black flies, and no-see-ums, and will not harm humans or pets,” informed Rakesh Barai from PCI.

Pest Control giant PCI Pvt Ltd also launched Termiseal-G, a unique biological formulation that specifically targets subterranean termites and other soft-bodied insect pests present in the soil.

The product can be used in lawns, gardens and around trees; can also be used on golf courses, sport grounds as well bungalow and housing society’s gardens. It is completely harmless to pets, animals and plants.

CHARNOCK EQUIPMENTS PVT LTD-MIDMOP MMT 1616

Charnock introduced MidMop system MidMop MMT 1616 with a mop press in the middle providing full and generous access to both 16-litre mop buckets and patented internal water reservoir and directional discharge system.

The All mops press is well proven design, suitable for Kentucky or Flat mops. The 16-litre mop buckets can be removed and replaced without the need to demount the press. There is a second handle to assist in movement, a mop stand suitable for flat mops and a swing pail which allows you to keep a few essentials on-board but, by virtue of swing design, does not interfere with the full access to the bucket during mopping use.

KIMBERLY CLARK-DISPENSORS

At the Show, “a new range of dispensers with a unique, patented technology have been introduced. The paper towels are much more absorbent. These towels have developed in such a way that only one towel is enough for one time use,” said Neha Verma Marketer, KC.

ALTRET INDUSTRIES PVT LTD- SOLAR CLEAN

“Solar clean, one of our new products presents cleaning solution for solar energy panels. It improves the life and reduces the maintenance cost. Since no chemicals are used, it speeds up the maintenance cycle from two to fifteen days. Another new range is the all-purpose sanitizer for all industries. Next, we will be coming up with a compact,

30ml pack that will be handy and easy to carry for all people,” said Nadeem Siddiqui, CEO-Altret Industries Pvt ltd.

“It was great being in the exhibition. The coming together is a service for the industry, country and society at large. We should be conducting this exhibition across all major cities too.”

Netpak- Aroma Diffuser

“We have launched our recent innovation, the aroma diffuser in the air care cleaning industry that has the capacity ranging from 300 – 6000m3 and is electrically operated. It creates an ambience to reflect the emotions and to control them. It releases a special fragrance for hospitals, lounges, housekeeping areas, cafes etc. A lot of research and technology has gone into developing it. For example, if someone is stressed or grieving over the loss of a relative or friend, our fragrances influence the brain and thinking and make the person think straight. Aroma diffuser is automatically set with timer control. The essential oils can be changed once a month. It can be used either as a stand-alone equipment or connected directly to the centralized Air conditioners,” said Joseph Sultan, Director, Netpak.

First Time Exhibitors

KIM ACHTON, ACHTON DISPENSING SYSTEMS, DENMARK

The show was good and well organized. We hope to be here for the next time too.

SACHIN, GOMA ENGINEERING

We are participating for the first time in Clean India Pulire. Having received a tremendous response from commercial as well as industrial sectors, it has been a very good experience for us.

SAHIL SHAH, SPARTON INDIA

Sparton is an American company with fifty years of experience. We have launched a range of new products — floor cleaners, toilet door cleaners, glass cleaners, wood polish, air fresheners, and disinfectants.

Clean India Pulire is a great show and most adequate platform to meet the prospective distributors, facilities services companies. We are quite happy with the response and are now looking forward to participating next year too. A big thanks to the organizers for doing a great job!

MEHUL KANANI, PROPRIETOR, MK INDUSTRIES

We had a good run at the exhibition; over 40 distributors for our products were appointed in the last two days.

ROBERT DOUS, DIRECTOR, GLOBAL OPERATIONS-ZAHORANSKY AG

Our machines are made in Germany, Spain and this is the first time we are in a showcase outside Europe. We make machines, used in brooms and brushes for cleaning. The brush is the consumer part and it is very important to do quality cleaning.

We have introduced a new machine in this exhibition that is an economical machine for all types of houses.

VIKAS SAXENA, VP, MARKETING, AMAN CLEANING EQUIPMENTS PVT LTD

We are here in the exhibition for the first time. There has been a good response. We have displayed a good range of cleaning equipment from our existing catalogue here. Having said that, shortly we will be coming up with new products for waste handling, garage cleaning equipment, road cleaning machines and more. We find the platform really productive and we are looking forward to participating in the exhibition next time too.

‘Exclusive Platform

VIVEK KULKARNI, TANISHKA PRODUCTS

The products that we are presenting here are fragrances for the laundry and textile industries. These fragrances retain their value even at 200oC. The formulation has developed indigenously. The Show has been excellent and well organised in every means. Clean India Team must organise it in every three to four months.

TARUN GARG, GARG MACHINES

Our floor cleaning range has a capacity of 300lt with a sturdy design and spare parts’ availability aftersales. We believe in the ‘Make in India’ ideology. We have got a good response at the exhibition. It is an opportunity to know about other companies, compare and contrast our product and thus judge our standing in the industry.

NIMIT DALAL, CEO-ARROW COATED PRODUCTS LTD

We are participating in the exhibition for the second time. We got good enquiries both from distributors and end users. These kind of events help us socialize in the industry which is very small. It helps us understand how we can help each other and take things forward.

SUMEET BANSAL, DY GM, GODREJ & BOYCE MANUFACTURING CO LTD

We are distributors of Tenant industrial floor cleaning equipment designed for tough industrial applications. We are participating in the exhibition after five years and met a lot of commercial visitors, a market segment we had not reached out to thus far. Good after sales support, availability of spares, trained technicians are important to be at the frontline in the industry.

VIJAY KORGAONKAR, GM-BPW

The show was good. We have got very good response and prospects here and are hoping to encash the returns over the same.

YUGESH NAIK, BUSINESS HEAD-ALPHA PRODUCTS

My experience here at Clean India Pulire has been awesome. I really mean it, because of a) the number of visitors that we have got in past two-three days and b) the confidence that visitors have shown to us. I believe that Clean India Journal and Clean India team has done a marvelous job in getting the clients from all over India together and I am really grateful to PM Modi also, for promoting Make in India and Swachh Bharat initiatives.

SAURAV MUKHARJEE, STRATEGIC MENTOR-ICSM

We at ICSM were fortunate enough to launch our institute last year at Clean India Show, Indore. Overall, we have seen a wonderful response – from different corporates, industries and from institutions.

The Hygiene partner of the Show was Kibble Enterprises.

Visitors Speak

Prakash Ghodas, Housekeeping Personnel, BARC

I have been working as a housekeeping personnel at BARC for the past 40 years. I came here to see some new hygiene and sanitation accessories for common and exclusive use as well. The expo has a variety of products to meet our demand.

Kingshuk Sarkar, Executive Housekeeper, The Leela

It was a good experience. I could see the entire cleaning & hygiene solutions under one roof.

Ashok Savanal, Proprietor, A Taste of India

Cleaning Technology Expo is definitely an ideal platform to bring together the technology providers and different end users including the housekeeping and facility management companies. We are happy to meet original system/ product manufacturers who have the expertise, capabilities and experience in the specific field to cater to restaurant/catering services.

Sudarashani, AM – Corporate Services, DSP BlackRock Investment Managers Pvt. Ltd., Mumbai

The expo is very good from information and exposure point of view. I was looking for some advanced solutions for in-house cleaning purpose. I have figured out them at few of the stalls here and will work out to install a few. We had washroom fragrance issues in our office, and I discussed it with some of the exhibitors. They are keen on providing a suitable solution to the same.

Mithilesh kumar, Housekeeping In charge, Softech Pharma, Daman

This is my first visit Clean India Expo. We are looking for some good cleaning solutions and equipment for our company to clean the premise. I have found some really good liquid based and mechanical cleaning systems, which we will introduce for internal cleaning purpose.

Ahmadaly Fazal, Managing Director, Daitona General Trading LLC

Many of our partners are exhibiting in this show. I came here to see Made In India products, specifically innovation and technology incorporated in those products This is a nice expo and few more things can be added to the existing format.

N Sushil Kumar, SGM, TechNova Imaging Systems (P) Limited, Raigad

I have attended previous expo too and this one is much bigger than that with wider range of products and varieties. We are looking for liquid-based cleaning solutions for our industry premises and the demand is met by the exhibitors here.

Sumit Dagle, Director, D&F Shine Services Private Limited, Pune

I came here to look for some new products and Descaler machines for use in our company. The expo is very good for operators like us. We have shortlisted some of the vendors and will decide on few suppliers and products once the research is over.

Vijay Gandhi, Vishal Enterprises

I am happy to have a show like this in India. Earlier, I used to go to China to look for such product ranges and networking to support our import and export business. I am looking for cleaning materials and other products in the expo. The visit was fruitful.

Vikram Thorat, Business Development, Sparkle Services Pvt Ltd

It is a focused and niche show and we got to witness some of the innovative, best and latest technologies. The Expo is very helpful in terms of finding relevant agencies/companies who could provide cleaning equipment & tools especially for hospitality sector. We found Eurosteam’s products very useful and compatible for cleaning residential areas. It is a great Show to witness some of the latest technologies in cleaning industry.

Ramesh Sawant, Deputy Manager, MRC Logistics Pvt Ltd

The Expo has managed to draw the attention of each and everyone associated with the sector. The showcasing of different kinds of industrial sweeper was particularly interesting. Indeed an excellent effort.

Nitin Rokade, ShreemTech Solution, Kohlapur

We are industrial traders and suppliers from Kohlapur. I found many liquid based solutions and equipment that can be introduced in our supply material list. The exposure was good.

 

Clean India Technology Week 2016 concludes On a high note

Clean India Technology Week – CTW 2016 Concludes on a high note

• Record-breaking footfall
  - Over 8,250 visitors from 27 countries

• More than 160 new launches


• Over 46 first time exhibitors
  -“Best Show” said all exhibitors

• Week-long Programme
  -Roadshows
  -2^nd edition of Clean India Awards
  -International IFM Summit
  -Clean India Challenge competition
  -Knowledge-sharing + Networking Session.

Making a Difference

The week-long activities of the Clean India Technology Week commenced with awareness campaign on professional cleaning from January 17. A team of professional cleaners took on the cleaning of KEM Hospital and the Churchgate Railway Station washroom, using mechanised cleaning solutions. 

Following the successful completion of the cleaning activity at the most visited toilets of Churchgate Railway Station in Mumbai, Sanjay Khanvilkar, MD-Sanjay Maintenance Services, the supporting partner for the Clean India Roadshows, said, “Professional cleaning makes all the difference.” Beginning with the deep cleaning on January 18, the station toilets, were maintained throughout the day.

Cleaning activities were similarly undertaken in the common areas of KEM hospital.

 [doptg id="6"]

Breaking records…

The five expos held at the Bombay Exhibition Center from January 21 to 23, 2016, set new records, not just in terms of footfall but newer technologies, solutions, products and systems.

Superseding all expectations, the high footfall and the business transactions concluded left both exhibitors and visitors of the five expo — 13^thClean India Pulire, Car Care Expo, Waste Technology India Expo, IFS Expo, Laundrex India Expo – on a high note.

In all, 8,250 people from 27 countries visited the expos and a record number of 160 new products and systems were launched during the three days.

The highlight of the exhibitions was the variety of decision makers from across multiple segments: trade visitors from different countries, municipal commissioners, chief engineers, SWM/sanitation officers, mayors; GM-operations, facility heads, administration heads, housekeeping heads, purchase managers; corporate housekeepers, laundry managers; retail laundry managers and proprietors among others.

Many game changing technologies & innovations that could redefine the cleaning, hygiene and sanitation market of India gave a new perspective to buyers visiting from various industries.

“We have not had time to even have lunch in time these three days,” was a common statement from most exhibitors. While the first day saw industry, retails, facility management, auto and related segments, the second day had the highest footfall from government bodies, airports, railways, civic bodies, laundry, builders, manufacturing industries… from far off places. The third day witnessed hospitality, healthcare, retail and commercial segment visitors among others.

Sharing their views, few of the exhibitors said: Clean India Pulire

Daniele Bonini, Marketing Manager, ISAL: We are very happy with the kind of responses we have received at Clean India Pulire. We are set to penetrate the Indian market with the launch of our brand at CTW 2016. We have a range of sweeping machines that meets the requirement of all kinds of sweeping, be it municipal or commercial.

Francesca Fratus, Export Manager, Nettuno Ltd: Last time we participated in the exhibition was six years back. It was where we met our current partner. We find the Indian market more mature than before. We have re-launched our products again here this time. India is a huge market with a big potential. Joining hands with our partner we are planning to manufacture in Mumbai shortly.

Nicole Rodewald, Export Area Manager, R+M deWit GmbH: The Indian market is changing. Now we find a lot of openness to quality products offering complete solutions for customers. We got good, new contacts in the exhibition and existing connections were engaged. We introduced the range of high pressure cleaners manufactured and certified in Germany. Our machines are suitable for production segments.

Tony Chazhoor, IP Cleaning India Pvt Ltd: We have been with Clean India since its inception. This is a networking platform; being here means being relevant in the industry. It is a great platform to showcase our new products, generate leads, remain updated about the industry.

Clean India is doing a good job in spreading awareness. Going ahead, we will need regional seminars, focusing on industry players. We are coming up with equipment for residential use too. These can make -people go about their cleaning routines independently.

Laundrex India Expo

“This is the first time that a show on such a grand scale is being organized in India. I for one, thoroughly enjoyed the show — its contents and my own participation,” said veteran laundry consultant Vijay Rodda.

The first-ever exclusive show of the laundry industry in India, experienced high activity with the stalls being flooded with visitors all through the three days. “Finally, we have a platform for laundry,” said exhibitors and visitors alike. The knowledge sharing and networking session on day two, Laundrex Net, added to the success with retail laundry visitors interacting with experts, attending the entire presentation and panel discussion sessions and experiencing the live demo at the stall. Delegations from far off places, including Hyderabad, Kanpur, and as close as Pune, met exhibitors to set up laundry facilities and to upgrade their existing machines. Dry cleaning and finishing were widely discussed at the knowledge sharing session.

Sharing their views, few of the exhibitors said:

Ankur Gupta, Director, Quick Clean Pvt. Ltd: “Our company sees great business opportunities in Indian marketplace. At the Show, our partner Electrolux has come up with new RFID tracking technology, a truly innovative product for large consignments of washables that can now be tracked across the process chain from anywhere.”

Rajev S Kumar, CEO, Wasmaatic: “We offer an entire range of laundry equipment. This includes hot air recirculation, in built heat plate exchanger systems and external heat plate exchanger systems from STAHL, Germany. This is an innovative system launched at the Show. These systems can be installed over the top, on the back wall, specially fabricated support systems or on the side of the Dryer wall, reducing drying times and reducing energy consumptions by up to 30%. We are already doing one-of-its-kind of such project for the Taj Mahal Palace and Towers, Mumbai.”

Uwe Stahl, CEO – Gottlob Stahl Wäschereimaschinenbau GmbH: “Laundrex India was a good experience overall, with full occupancy and some relevant queries raised by the visitors and professionals. We are a full-service supplier of efficient, innovative, durable and service-proven laundry systems, with a comprehensive range of product portfolio, including washing machines, laundry dryers, flatwork ironers, folding machines and centrifuges. Laundry market is more-often driven by quality and is lesser dependent on local market variation with focus on cost effectiveness and better quality.

We do provide customised solutions to our customers, but we choose the middle way with more care towards environment. I am sure customers too will understand this. The Laundrex Expo has been very impressive for us, as we met well informed customers seeking specific solutions to match their needs. Stahl tries to address their exact requirements through its distributor network in India for quick after sales services.”

Timothy Nymberg, VP, Asia Pacific-Hydro Systems: “This is my first time at the Clean India Expo, hence had no expectations while coming in. I have found the show extremely positive. Chemical companies, laundry owners and operators have come together with willingness to improve their existing technology and commitment towards lean & green practices. We looked upon the show as an opportunity to get acquainted with the Indian market.”

Car Care Expo

Equally noisy and full of activity, the Car Care Expo was full of live demos which attracted visitors in scores at all times. Visitors keen to start new car wash business found the right supplier and solution providers. Deals were sealed on the spot. Discussion on Car wash as a business model got many petrol pumps and garages interested in adding car wash to their stations. This Expo also saw passionate individuals seeking the right products for their luxurious cars.

Anil Sethi, MD-Manmachine Work Pvt Ltd, launching the award-winning innovative product, said, “Our steam machine is a real contribution to the prime minister’s vision of Swachh Bharat because this is an innovation by which we can clean a car with just four-five litres of water without compromising on the quality of cleanliness. This is going to change the way we are washing our cars in India.”

Speaking about the Show Karan Thapar, Director- Inventa Cleantec Pvt Ltd said, “We have returned to the Clean India Show after 2012, and we are very happy with the kind of responses we received over the three days. Having the entire range of latest car care solutions, we are confident to get good ROI. We are hoping to have a bigger and better stall next time.”

Professional mobile and stationary cleaning and detailing services are changing many perceptions. Using mechanized cleaning as the main component, car care brands are working diligently towards bringing new solutions to break through the market. Right now the industry’s focus lies in innovating products that are sustainable and consuming less water, chemicals and man-hours.

Waste Technology India Expo

Witnessing the most innovative waste management machine and tools, the floor registered footfalls from waste operating companies, municipal commissioners, Indian railway representatives, compost & recycling firms and consultancies. Besides, waste composting equipment, wastewater treatment and recycling methodologies, be it e-waste or other scraps, the innovative solutions that caught everyone’s eyes were waste recycled bricks, stainless steel waste crusher, litter picker and eco-bins.

Civic bodies, industrial visitors and facility heads visited the Waste Technology India Expoon all three days, carrying back loads of options to manage and treat waste in their respective areas. Large housing societies, builders, doctors and NGOs attended a very interactive session on Self Reliance in Waste Management.

Sharing their views, few of the exhibitors said:

Jose Joseph Moonjely, Executive Director- CREDAI Clean City Movement: “The platform plays a crucial role in spreading awareness about the right waste management techniques through knowledge sharing and showcasing of adequate technology solutions.”

Binish Desai, Chairman B Dream Group: “Undoubtedly, the platform has given India and Industry fraternity a solid platform and direction for growth. The expo has generated a lot of enquires which we are pursuing now.”

N Ram, ECO CARE: “We have come up with a technology to crush wet waste generated in domestic as well as commercial sites including home kitchens, hotels and restaurants etc. We have installed Garbodrain, a stainless steel waste crusher at IIT Chennai, which is working efficiently. Our innovative garbage bins do not require any segregation on wet waste and can generate bio gas without any hassle that can be used in heating purpose at home.”

Rajnish Gupta, Branch Manager, Business head, Astol Cleantech (P) Ltd: “We have launched Litter Picker IV 200/10P Vacuum that is specifically designed for collecting voluminous waste in matter of seconds. The indigenous product is self-independent power powerful Honda petrol engine for drive turbo vacuum unit turbine, Its high suction and strong air flow pick-up heavy debris such as bottles, waste paper cups, cans, leaf and other plastic materials.”

Integrated Facility Services Expo

Outsourcing is catching up and many of the manufacturing industry visited the show to establish contact with contractors and solution providers. There was also on display housekeeping products including bio-degradable chemicals and mats.

Sharing their views, few of the exhibitors said:

Siraj Siddaqui, MD-Fablas: “We are representing Spontex, France, in India and offer solutions for industries and home care too. The Show has been very successful and we received enquires and even confirmed orders from different sectors.

AC Sharma, Head- All India Marketing, All Services Global: “We are into facility management and also offer road cleaning and railway cleaning services. We got a good response in the exhibition as the industries today are ready to adapt more solutions.”

Manjunathan M, MD, Tego Services Pvt Ltd: “We manufacture floor mats and have a sound presence in South India. This exhibition has given us opportunity to connect with people from rest of the country.”

Kannelite team wins Clean India Challenge 2016

Kannelite Facility Management Services Pvt. Ltd team from Jharkhand won the Clean India Challenge 2016 Trophy. Following them closely were teams from Radiant -OCS and Manipal Integrated Services.

The CIC 2016 Finale Quiz was held on January 21, during Clean India Technology Week 2016. All six finalists representing South, North and West Zones gave their best in the final round.

[doptg id="5"]

Perfect Session

“It’s one of the best professionally managed and conducted summits. Looking forward for forthcoming events organised by you,” said Jayaram S Govindaiah, Head Infrastructure, (Facilities and IT Services), Danske IT and Support Services India, Private Limited, one of the many top level delegates who attended the IFM Summit.

The Summit had the right mix of speakers from the industry, raised relevant issues of the FM sector and deliberated on business and technical solutions that had not been dealt in depth before. Being addressed perhaps for the first time has been the increasing relevance of infrastructure to the core business of an organization. More than 150 delegates from the corporate world, facility management and builders converged in a first-of-its-kind day-long session on January 22 at The Leela Hotel, Mumbai.

Read More

Clean India Technology Week – CTW 2016 Concludes on a high note

Kannelite Team bags Clean India Challenge 2016 Trophy

Finally, after six months of intense competition, six teams took the hot seats in the grand finale quiz of Clean India Challenge 2016 with Kannelite Facility Management Services Pvt. Ltd team bagging the Trophy. Closely following were Radiant -OCS and Manipal Integrated Services.

CIC 2016 Finale Quiz was held on January 21, during Clean India Technology Week 2016. All six finalists representing South, North and West Zones gave their best in the final round.

The quiz round, anchored by Saji C Sebastian, Vice-President-Operations, Respro Facility Management Services LLP, kept the participating teams on their edges. Over and above, the excitement and anxiety of the team members charged the moment, as some made mistakes in their haste to answer, while some others made the right choices. However, it was a nail-biting competition with four team following each other closely with just five points behind each other.

Besides winning the trophy, Kannelite team – Ambassadors of Cleaning – will uphold professional cleaning wherever they go.

Final Teams

South Zone

• Faber Sindoori Management Services Pvt Ltd.


• Manipal Integrated Services Pvt. Ltd

North Zone

• Ultra Clean & Care Services Pvt. Ltd


• Kannelite Facility Management Services Pvt. Ltd

West Zone

• Radiant-OCS Group (India) Pvt. Ltd


• Acuserve Integrated Facilities Pvt. Ltd

“Thumbs Up” for the CIC 2016

All the teams echoed in coherent voice to come well prepared for the next Challenge. The participants were happy to reach the final rounds, as the journey built their confidence amid learning, enthusiasm, mixed emotions, fear, happiness, courage…

Kannelite Facility Management Services Pvt. Ltd: “We won on a thin margin. It is a very proud moment for our team. We are thankful to CIC organisers for creating a platform to test our abilities and give us due recognition. Other teams were also good and we have realized that others are also potentially capable of changing the game at any point of time. Today was our day!”

Radiant-OCS:“We were close to the top place but made mistakes and lost crucial points too. No hard feelings though, as the winning team was at its best. Next year we will come more prepared, as now we know our strengths and weaknesses too. Kudos to the CIC 2016!”

Clean India Journal extends its gratitude to all the supporting partners and participants for the success of Clean India Challenge 2016. The most commendable were the participants who upheld the team spirit and the jury members for their utmost patience and time.

This success gives us all the courage to go ahead and to come back better.

[doptg id="5"]

 

Kannelite Team bags Clean India Challenge 2016 Trophy

IFM Summit 2016

We are very impressed about the high level speakers at the summit, again congratulation for organizing such wonderful event.
Ruediger Schroeder, Managing Director, Karcher Cleaning Systems Private Limited

The sessions were quite informative and relevant. But I particularly liked the session on “Relevance of Infrastructure and FM to the core business” chaired by Jairam Panch. We look forward to many more sessions/seminars in the forthcoming shows.
Ar Sidha Dugar, Technical Advisor, Tetenal India

The IFM Summit was a right platform to meet and interact with the important stakeholders in the FM industry. The summit/seminar was enlightening with the finest speakers who could do the justice to the topics. The panel members covered extensively on every subjects in the field of maintenance and services related to buildings.
Saji C Sebastian, Vice-President-Operations, Respro Facility Management Services LLP

“Excellent sessions revealing today’s challenges of FM and the only way to improve efficiency – closer cooperation amongst the stakeholders.”
Marco Cardinale, Head of Product Management Floor Care, Professional Products, Alfred Kärcher GmbH & Co. KG

It’s one of the best professionally managed and conducted summits. Looking forward for forthcoming events organised by you
Jayaram S Govindaiah, Head Infrastructure, (Facilities and IT Services), Danske IT and Support Services India, Private Limited

IFM summit was a wonderful experience. It was very well organised, well represented by service providers as well as users. You had selected relevant topics for discussion and were participated by eminent personalities in the industry. Overall it was an informative and invigorating program.
Anuradha Gandhi, Director, Property Solution India Pvt. Ltd.

The IFM Summit was a valuable opportunity to meet the relevant stakeholders in the FM industry. The speakers and discussions focused on a wide range of important topics in the field of maintenance and services related to buildings. It was good to learn about the business side of our industry as well as the technical challenges on the other hand.
Dr. Peter Hug, Managing Director, VDMA India Services Pvt Ltd EUnited Cleaning

Facilities Management is more than just providing services like engineering or security services etc. It involves a range of such support services that are required to run an organisation. There is a need to understand the requirements of the client and also put forward the view by service providers on adopting the correct combination of manpower, machines, materials, and methods for effective and efficient results.

Through these seminars we come to know about the perceived standards on up keeping a facility and also the modes to achieve them. I am sure, the valuable inputs by the speakers will help us provide better services for our clients.
Abhinav Burman, Director, Brighton Facility India Maintenance Services LLP

The panel members of “Changing face of Real Estate Management and how it leverages technology” session were absolutely right. It is true, technology has pretty much entered every sphere of our life. Technology driven FM solutions have less human intervention and add to the futuristic feel of the project. Most of these features/amenities are not restricted to the elite or premium projects any more. Even the averagely priced buildings have automated FM systems because these relate to convenience and safety more than just luxury! We appreciate the efforts of organiser in putting together a remarkable seminar/summit on FM.
Neeraj Redhu, Director, SK Facility Management Services Pvt Ltd

Building green means being more effective during its construction and operational phase in the use of valuable resources such as energy, water, materials, and land than conventional building. The purpose is to essentially modify the built environment by forming energy-efficient, healthy, and productive buildings that minimise the major effects of structures on urban life and global environments. As Mili Mazumdar, Senior Director of TERI rightly said, what is required is the drastic change in the attitude and the awareness towards energy efficiency.
Goutam Surana, Founder, Neo Systek

The seminar showed methods on how the service provider could address customer expectations. The sessions were very beneficial in terms of the subject that touched upon many topics providing with insights on supply chain management, impact of technology and other key areas of Facility Management
Amol Kandade, Assistant General Manager- Infra Mgmt. & Services Group, ICICI Bank Limited

The summit was a good platform for facility management professionals to network with industry experts and know the growth & development happening across the world. All the topics discussed were pertinent and were of great importance. It was a good learning experience. The organisers should come up with similar expert panel members for the future shows/seminars
Vinod Vaswani, President-Head Operations, ATE Enterprises Pvt Ltd.

The summit had the right mix of speakers from the industry that gripped the audience till the last session of the day. It was an apt platform to network with key facility management professionals from various institute, Corporate, developer’s community, etc. Looking forward to many more successful IFM summit in coming years.
Alok Jhunjhunwala, Sr. Specialist ‐ International Marketing, U.S. Green Building Council

Thanks for creating the platform where we FM Professionals regularly upgrade skills, this summit was very well organised and informative
Chakkaravarthi Rajamani, DGM‐ Operations, OCS Group (India) Pvt Ltd.

I am sure you will agree that when so many minds sit together to formulate best practices and strategies, we will only leave behind a legacy for the future.
Finianne Braganza, General Manager House Keeping (Operations), Faber Sindoori Management Services Private Limited

I felt the day was highly valuable, it was spectacular! This kind of education is something that should, and hopefully will, be embedded into required curricula for facilities management industry professionals and I wish you much success as you continue to bring it forward.” The event was well coordinated, nice place, food and ambience.

The theme was good and it was any way far ahead of other summit organized in Mumbai by other groups. There   were a mix of professionals and it was enlightening to hear their perspectives on some of the challenges we encounter while working with the facilities management group of people.
Pulak Bhaumik, Regional Procurement Manager, Jones Lang LaSalle Property Consultants India Pvt Ltd

 

 

 

 

 

 

IFM Summit 2016

High level Summit on Real Estate and Facility Management: January 22, Mumbai

“Enterprise alignment with Building services”

A one-day international Summit with focus on the relevance of building services as part of an organization’s business strategies was organized by Buildotech magazine in association with property management company Cushman & Wakefield as knowledge partner and Clean India Journal as media partner.

Property represents a substantial investment for many organizations and its management should be central to any business’s strategy. Deliberating on the role and importance of real estate and facilities management, top developers, corporate real estate management heads, facility management leaders and service providers got together on a single platform. Addressing the audience on the relevance of both infrastructure and FM to the core business was the first Master speaker of the day Jairam Panch, Managing Director, Turner Project management India Pvt. Ltd an Indian arm of Turner International, USA, a global Project Management company.

According to him innovation in construction and new concepts of BIM, Lean and 3D printing are becoming critical to new age building design and maintenance. He said, “The problems faced in facility management originated during construction & design phase of the buildings. Therefore, the focus should be on how to make maintenance less repetitive and technically more sophisticated. Housekeeping cleanliness, technically trained staff are the challenge the industry faces worldwide. Another critical aspect of the modern buildings is safety and security, given the rising heights of the buildings and the limitation of fire extinguishing snorkels to reach such heights. Thus, the fire safety will have to be inbuilt in the building through choice of materials and design. While, sustainability calls for optimization and resource efficiency, keeping the lifecycle cost minimum is also important.”

“Involving FM in the earlier stages of design and execution helps the project managers understand the design better and testing & commissioning at the end of the project should always be done with FM participation. Handing over or Close out is an important stage in project management wherein, coordination with BIM is helpful in capturing information and handing over the documents in 3D to the owner for future reference. It involves, handing over the OEM manuals, as built drawings, warranties, certificates from vendors, suppliers, approval, fire safety NOC, Occupational certificate etc. to the FM for maintenance aspects,” he said. In the end, Jairam suggested backward integration where FM companies inform designers and consultants of the essential points as the design & construction managers may not be aware of all the aspects.

Impact of Technology

The second Master speaker of the day Markus Aschis the Deputy Chief Executive Officer& Vice Chairman of the Management Board at Alfred Karcher, GmbH & Co. KG. The company based in Germany is one of the world’s largest manufacturer of cleaning equipment. Markus presentation focused on the technology and its impact on FM companies. He rued the fact that as cleaning solution provider, they enter a project, when everything is already constructed and sometimes it becomes difficult to maintain. According to him, cleaning is not about a cleaning product or equipment but, it is an entire process that varies for a hotel, industrial facility, mining operations, so on and so forth. He said, “The seven trends in marketplace today include technology, urbanization, globalization, healthcare, sustainability, individualism and demographic development. In the increasingly connected world, the resources are availed from all over the globe and access to technology is getting easier. This means that going forward, just providing technology would not be enough for customer retention, it would need solution and service competence. Maturity of demographic population means that instead of technologies developing in western world and then getting adopted elsewhere, the innovations will happen more in emerging markets and then embraced in western countries. The ageing population in Japan, Europe and America demands more automation & ergonomics to keep people healthy and in workforce. This also means more emphasis on IAQ in the office spaces as maximum time people spend is in their offices.” Markus emphasized that the increasing urbanization has led to congested urban environments and combining of functions within buildings leading to more complex FM operations. “The future trends comprise, focus on maximum customer interface, personalization of products and services and consumers becoming producers namely Prosumers,” he said.

Talking about impact of technology on cleaning, he stated that communication between building, machine and user is the future. “Combining the building knowledge with cleaning knowledge will give efficiency. Driving the change will be cleaning on demand, low frequency & high frequency areas cleaning, robotics for cleaning simpler areas along with advanced communication process and efficiency of processes. Awareness of cleaning is still low in FM as it is not a visible product but let’s not forget that it can drive customer satisfaction,” he added.

Real estate & Supply chain management

The panel discussion following the presentations was on the topic of changing face of real estate management and how it leverages technology. The discussion revolved around changing landscape of real estate and the way of working inside those buildings. Sajit Sankar Managing Director, Integrated Facilities Management & Asset Services, India, Cushman & Wakefieldmoderating the discussion raised the questions of labour intensive Indian firms being really ready to go beyond CAFM & CMMS and adopt IWMS – Integrated workplace management system. Shamsher Sindhu, Head – Infrastructure and Projects, Kotak Mahindra Bank was of the view that stricter labour laws on anvil will drive IWMS implementation but what is needed is the availability of cost effective, home grown products as well as example of such a system already implemented somewhere for the company leadership to experience. Shirish Tare, Director, Urban Infrastructure Venture Capital Ltd. felt that while parts of IWMS are being implemented in isolation, to implement it in entirety, the firms will have to involve the end users. Sreedhar Saraswathi, Business Head – South Asia; ARCHIBUSagreed that with raising real estate cost, FM has become a core business enabler than cost center. “Change of mindset or cultural change is needed for technology to become a driving force,” he said. Padmanabhan Kannan, Head – Corporate Real Estate & Workplace, Mindtreestated that FM deals with people, processes, vendors and various systems and IWMS integrates all these systems in a single framework for better performance. “To achieve correct application and use of the technology, vision of the FM head becomes critical,” he emphasized.

Taking forward an important aspect of the real estate management, which is the Supply Chain Management, the next discussion focused on it, as a catalyst in FM outsourcing. Moderating the discussion S. Narayan, Founder & President, Integronstarted with stating that today FM companies are expected to not only maintain property but entire townships, municipal services and property management property, going beyond single building across locations. This has made the job of procuring & planning for services across multiple functions & places a complex issue. Vikas Rawat, Vice President – Operations, Nirlon Ltdpointed out that while at project stage, right material and right cost are key to procurement, at the maintenance stage, the assurance of supply and guarantee of price with minimum cost escalation over time becomes essential. Aval Sethi, Head – Supply Chain Management & Procurement, Asia, Integrated Facility Management, Jones Lang LaSalle Property Consultantsmentioned the challenge of sourcing materials from vendors across spectrum of services and satisfying clients at the same time. According to him, IT led supply chain, emphasis on sustainability & compliances, risk management with in supply chain and technology driven delivery modules are some of the latest developments. Navin Upadhyay, National Manager – Procurement & Capacity Management, Kotak Mahindra Bank Ltd.added that FM has now become a specialized segment and some of the important considerations while outsourcing FM include, value for money, efficiency & optimization in manpower and materials and streamlining of facility management. The biggest challenge in FM industry remains the quality of manpower. To address the issue of skilled workers in FM, Ruediger Schroeder, Managing Director, Karcher Cleaning Systems Private Limited informed about the three-year vocational training for cleaning professionals in countries like Germany and Switzerland. If the same practices are followed in India, he feels it will bring government recognized skill sets into the industry and recognition of cleaning industry by the society at large. Comparing the international FM industry with Indian industry, he pointed out the lack of understanding of logistics and delivery process in supply chain and not giving due importance to after sales service by counterparts in India.

Need for regulating FM

A very critical subject for the realty and facility management industry is the need for an FM industry regulator. The last discussion of the day revolved around the pros and cons of having such a regulatory body. Sasidhar Chidanamarri, Associate Director, Energy & Environment Practice, Frost & Sullivanmoderating the discussion questioned, that given the 24% growth rate of the FM industry and presence of more than 300 players both organized and unorganized does the industry need a regulatory body or rating system of FM companies as followed in China, S. Korea and Japan or UAE system where Middle East FM association has partnered with Dubai real estate regulatory body to develop codes and standards. Shamsher Sindhu, Head – Infrastructure and Projects, Kotak Mahindra Bankexpressed that companies are already following voluntary regulations guidelines of organizations like BIFMA and IFMA, even client SLAs are a set of parameters so, some standard regulations may make a difference but instead of an external body, industry professional own body can collaborate with government agencies in terms of planning and development of buildings, towns and cities. Nakul Subramanyam, Executive Director, Morgan Stanley Advantage Services Pvt Ltd pointed out that FM is a B2B industry and defining what to regulate and how to regulate is a challenge. Some areas of facility management need regulating and classification of FM companies’ can give a formal structure to the industry. Adding to Nakul statement, Rohit Dalal, Head – Logistics, Housing & Real Estate, Atos (India) said that there is an ambiguity in defining what needs regulating – the individual, activity, output or impact of the industry. Instead, addressing the shortage of skilled work force in the industry is more important. “In FM, rather than academic qualification, skillset of an individual is more critical which should be recognized and validated as a first step toward creating certification programs for FM industry professionals” he expressed. Rajesh Pandit, Managing Director, Global Workplace Solutions, CB Richard Ellis – Asset Services – Indiafelt that the building industry from planning to managing stage had enough regulations already. Simultaneously, on operations side, quality control and ISO offer regulations. He felt that instead of creating another regulatory mechanism, the users and service providers could come together to support institutes offering certification programs for FM professionals to create skilled workforce which in itself will take care of quality services.

Improving Building Performance

After the highly engaging and interactive discussions, an interesting presentation by Mili Majumdar, Senior Director, Sustainable Habitat Division, TERIdrew the attention of the delegates towards benchmarking strategies to improve building performance. She briefed, “Globally, buildings have a large resource footprint in terms of energy, water and pollution and FM can positively influence resource guzzlers sectors like offices, commercial, retail and hospitality. GRIHA, the benchmarking and performance rating system rates the building only when it performs and this where the facility management role becomes crucial. Building performance is linked with resource saving without compromising on comfort. Such as setting set-points in HVAC to acclimatize the temperature as per the requirement, occupancy or other benchmarks. Interestingly, a rated building with all the compliances may not perform well because of the faulty operations & maintenance. The FM managers in many cases do not have drawings and other documents to know the design considerations of the equipment and thus may be running them at incorrect operating levels leading to poor performance of the building. For instance, sometimes VRV system is bypassed by the operator defeating the whole purpose of implementing energy efficient HVAC system.” Her inquiry from the FM industry representatives if they gave concession to energy efficient buildings or charged more to maintain these buildings featuring advanced building systems, led to an animated debate among the delegates.

Workplace Strategies to enhance productivity

The workplace strategy has assumed a new meaning and importance in modern workspace. Highlighting the same, Shail Gala, Associate Director, Project Management, DTZelaborated on the strategies for change management that should be adopted for smooth transition in an organization. According to Shail, Hot desking, agile working, activity based working, telecommuting are the new words of workplace strategy as real estate has become the top most cost factor for many companies. “In most offices, the space requirement is based on either headcount, corporate standards, space efficiency, budget or organizational flexibility. In any office, there is at least 12% vacancy at any given time. The same can be reduced by accommodating more persons, making staff more productive through comfort & collaboration and by providing organizational agility i.e. working from anywhere. But, this requires training people and offering them choices. For instance, offices can be designed with home zones or fixed spaces for certain departments, shared spaces for collaborative work, seats in the coffee shop for relaxed working and some private areas so employees can choose the place to occupy depending on the work they are doing,” he said.

Explaining the FM role in change management, he stated “To adapt the staff to new regimen, change management has to be implemented at many levels which includes, leadership approval, workshops and discussions with employees at all hierarchy, enabling staff acceptance and empowering operational teams. FM changes too, as it now has to provide hotel like service where the person coming after should get clean desk with no signs of earlier user, round the clock cleaning, stocked pantry etc. Strict policy enforcement for all and security of employee possessions, become critical factors too in shared spaces. Thus, change has to be well supported by FM to succeed.”

 

Technology enabled workplaces

Talking about the impact of technology in workplace, Sreedhar Saraswathi, Business Head – South Asia, ARCHIBUSspoke about the new systems and innovations that were driving FM globally and in India. He explained the concepts of CAFM and BIM used as foundation for FM systems, now known as TIFM- Total infrastructure & facility management and IWMS – Integrated workplace management system. “These help allocate, enable, optimize and preserve the resources. In fact, during building lifecycle of 30 years, FM contributes up to 34% of operational saving. Additionally, GIS, cloud computing, mobile apps, social media and virtual reality & augmented reality have become great tools for FM,” he added.

Mind games for the audience

The summit ended with an exciting session by motivational speaker Pradip Amladi of Mynd Storm. The highpoint of his session was the magic tricks that conveyed the personality development messages in a lift hearted manner. His thought provoking games not only energized the delegates after the long day of deliberations, but also left everyone with some inspirational concepts that could be followed in personal and professional lives for more fruitful outcome.

In all, the delegates found the sessions beneficial and the topics relevant. For some, the summit provided the opportunity to network with FM professionals and industry experts, for others, the discussions and presentations offered insight in the key areas of facility management. As one of the delegates from Germany put it, “The IFM Summit was a valuable opportunity to meet the relevant stakeholders in the FM industry. It was good to learn about the business side of our industry as well as the technical challenges.”

High level Summit on Real Estate and Facility Management: January 22, Mumbai